Sunoco Pipeline has additional Frequently Asked Questions that have recently arisen. See below. They've also created a website for direct communication with our neighborhood: https://silverhawkresponse.com. You can also contact Sunoco by email: firstname.lastname@example.org
Disclaimer: The HOA is not make any recommendations but is passing along the information.
Q: How long will cleaning crews be in the area?
A: We apologize to you and your neighbors for the inconvenience our crude release has caused, and we view ourselves as a neighbor who will do the right thing. The Oklahoma Corporation Commission will continue to monitor the cleanup and repairs to ensure that we fulfill our commitment to you and the neighborhood in a timely manner and in compliance with all applicable regulations. Cleaning crews will remain in the area and until all homeowners are satisfied.
Q: Is crude oil corrosive to my roof?
A: The residual hydrocarbons should not have any damage roof shingles, which are made of petroleum asphalt. As with all of our cleaning efforts, we will work with each homeowner to remediate your property to your full satisfaction.
Q: Can I mow and water my lawn?
A: Yes, it is safe to do yard work including mowing and watering. When mowing, please treat the lawn clippings as you usually do.
Q. What happens if damage occurs to my home during the cleaning process?
A. We are doing our best to ensure that we safely and thoroughly clean your home. If any damage occurs to your home as a result of our cleanup efforts, we will replace or restore the damaged areas.
Q: What if my landscaping dies weeks after your cleanup is completed?
A: Any vegetation that appears to be negatively impacted will be either treated or replaced to the satisfaction of the homeowner, and our team of Sunoco representatives will remain as contacts for homeowners in case any questions or concerns arise regarding the cleanup. The independent horticulturist has been contracted to examine impacted landscaping to asses any long-term impacts.
Q: Are the vegetables in my garden safe to eat?
A: We recommend looking for any indicators that the plant has been impacted, such as spots, discoloration, or wilting on leaves. Out of an abundance of caution, if indicators are present the vegetable should be discarded.
Q: Why was I asked to sign a document to get my house cleaned?
A: To better organize our cleanup efforts, we ask homeowners to authorize us to enter their property to perform cleaning and testing to ensure that we have cleaned and removed the residual crude oil.
Q: Was there any runoff from yesterday’s rain that could be harmful to my yard?
A: We monitored the neighborhood yesterday during and after the rain and saw no signs of any oil runoff. Additionally, we have taken extra precautions throughout the cleanup by installing absorbent booms around every storm drain in the neighborhood to prevent any runoff into the storm drain system. All of the absorbent booms are still clean after the rain with no signs of oil runoff.
Q: How will this incident affect my home value?
A: We do not believe that home values will be affected. We promise to fully clean your neighborhood to your full satisfaction.
Q: What state agencies are you coordinating with on the cleanup?
A: The agencies include the Oklahoma Corporation Commission (OCC), the Oklahoma Department of Environmental Quality (ODEQ), and the City of Oklahoma Storm Water Quality and permitting group.